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MCALLEN · TX
78504 resource guide
Nearby places, utilities, and electricity plans for North McAllen, Nolana corridor, and Trenton Rd.
NEARBY · 78504
Places near this ZIP
Groceries, pharmacies, hardware, care, vets, schools, parks, and libraries in and around 78504.
Near you · 78504
Places near you
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UTILITIES · 78504
Electricity & city services
Delivery utility, city services, and retail electricity plans for this ZIP.
ELECTRICITY · 78504
Compare electricity plans
AEP Central delivers power and handles outages (South load zone). Compare retail plans for homes and businesses in this ZIP.
Compare electricity plans ↗AEP Central · SouthTrash & city services
City of McAllen sanitation (via McAllen… — carts, missed pickup, and city requests via 956-681-1600.
Trash & city resources ↗Natural gas & internet
Gas: Texas Gas Service (ONE Gas) — start 800-700-2443. Leak line 800-959-5325. Internet: AT&T Fiber, Spectrum, Frontier Fiber.
Start gas service ↗PLANS · 78504
Featured electricity plans
Featured offers for this ZIP, with average price in ¢/kWh.
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Review the Electricity Facts Label and current offer details before you enroll.
CHECKLISTS · 78504
Checklists by situation
Already living here
Contacts and plans worth keeping handy for North McAllen / Nolana corridor.
0 of 4 checkedCONTACTS · 78504
Outage & emergency contacts
POWER OUTAGE
AEP Texas Central (AEPTC)
866-223-8508Outage Tracker ↗CITY / WATER / TRASH
City services
956-681-1600City resources ↗GAS LEAK
Texas Gas Service (ONE Gas) — Rio Grande Valley Service Area
800-959-5325More information ↗Leave first, then call 911 and this line from a safe place.
EMERGENCY
Police · Fire · EMS
911For immediate emergencies only.
FAQ · 78504
Common questions
Who is my electric utility in ZIP 78504?
AEP Texas Central is typically the TDU that delivers electricity and restores outages in 78504 (McAllen north / Nolana)—not CenterPoint, Oncor, or TNMP. You pick a Retail Electric Provider (REP) for the energy plan. Outages: 866-223-8508; CS 877-373-4858. Rural edges may touch Magic Valley EC—verify ESI ID.
Who do I call when the power goes out?
Call AEP Texas at 866-223-8508, or use aeptexas.com outage tools. Your REP does not restore wires or poles. Downed line: stay away, call 911 and AEP Texas. If your bill shows Magic Valley EC, call 866-225-5683 instead.
How do I start water service when I move into 78504?
Contact McAllen Public Utility — Customer Relations (water, sewer, sanitation) at 956-681-1600 or use the city’s published start/portal links. McAllen Public Utility Customer Relations 956-681-1600 (Mon–Fri lobby ~8 a.m.–5 p.m. America/Chicago) starts water, sewer, and sanitation for City of McAllen accounts. City Hall lobby: 1300 Houston Avenue, McAllen. Confi
Who handles trash pickup in 78504?
City of McAllen sanitation (via McAllen Public Utility Customer Relations). Phone: 956-681-1600. McAllen city sanitation is typically started with McAllen Public Utility Customer Relations 956-681-1600. Multifamily may use private haulers.
Who provides natural gas, and what if I smell gas?
Texas Gas Service (RGV Service Area) is the typical LDC for many McAllen addresses. Start/transfer: 800-700-2443. Suspected leak: leave immediately, then call 911 and Texas Gas Service 800-959-5325 from a safe place. Natural gas is not retail-choice like electricity.
Is electricity regulated or competitive here?
Delivery is regulated through AEP Texas Central as TDU. Energy supply is competitive—you choose among licensed REPs. Compare the Electricity Facts Label at your expected kWh usage. Co-op fringe (MVEC) generally cannot shop REPs.
Does McAllen use Houston or Dallas 311?
No—Rio Grande Valley communities do not use Houston 311 or Dallas 311. Use the local utility/city contacts in this packet (Mission has MyMission311 / 956-585-3111 where applicable). Life-threatening emergencies still dial 911.
Which internet providers serve 78504?
Common RGV options include AT&T Fiber, Spectrum, and Frontier; availability thins in rural Starr/Willacy/Cameron coastal areas. Use each provider’s checker with your full street address. This packet does not guarantee service at every unit.
What should I do before digging in the yard?
Call 811 (Texas 811) before any digging or landscaping that disturbs soil so underground electric, gas, water, and telecom lines can be marked. Hitting a line can be dangerous and costly.
