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JACKSONVILLE · TX

Find your good energy in 75766: compare electricity plans

Compare live electricity plans and city service contacts for homes and businesses in Jacksonville.

UTILITIES · 75766

Electricity & city services

02 / UTILITIES

Delivery utility, city services, and retail electricity plans for this ZIP.

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ELECTRICITY · 75766

Compare electricity plans

Oncor delivers power and handles outages (North load zone). Compare retail plans for homes and businesses in this ZIP.

Compare electricity plans ↗Oncor · North

CONTACTS · 75766

Outage & emergency contacts

03 / CONTACTS

GAS LEAK

Atmos Energy (Mid-Tex / East Texas service) — natural gas distribution

866-322-8667More information ↗

Leave first, then call 911 and this line from a safe place.

EMERGENCY

Police · Fire · EMS

911

For immediate emergencies only.

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Understand your plan before you switch

Short guides from the WattKarma blog on reading an offer and knowing what your bill will actually say.

NEARBY ZIP CODES

Electricity rates in nearby ZIP codes

CHECKLISTS · 75766

Checklists by situation

04 / CHECKLISTS

Already living here

Contacts and plans worth keeping handy for this ZIP.

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FAQ · 75766

Common questions

Who is my electric utility in ZIP 75766?

Oncor Electric Delivery (ONCOR) OR Cherokee County Electric Cooperative is the utility that delivers electricity and restores outages in 75766 (Jacksonville). You choose a Retail Electric Provider (REP) for your plan and bill. The rate table at the top of this page shows today's lowest 75766 plans at 500, 1,000 and 2,000 kWh, and you can switch through WattKarma (PUCT broker #BR220202) at no cost.

Who do I call when the power goes out?

Match your bill: Oncor 888-313-4747 or CCECA 903-683-2248 / 844-326-5710. Your REP (if any) does not restore wires. Downed line: 911 + provider.

How do I start water service when I move into 75766?

Contact City of Jacksonville — Utility Billing (water / sewer / sanitation) at 903-586-3510 or use the city’s published start/portal links. Confirm city limits vs Cherokee County WSC/rural.

How does trash and recycling work in Jacksonville?

Jacksonville sanitation applications via Utility Billing 903-586-3510. Multifamily may use private haulers.

Who provides natural gas, and what if I smell gas?

Atmos Energy typically distributes natural gas where piped service exists near Jacksonville / 75766. Start via Atmos Account Center or 888-286-6700. Suspected leak: leave immediately, avoid sparks, then call 911 and Atmos 866-322-8667 from a safe place.

Is electricity regulated or competitive here?

Oncor-wired homes can shop REPs on Power to Choose / WattKarma. CCECA co-op members generally cannot.

Does Jacksonville use Dallas 311?

No. Only parcels inside City of Dallas limits use Dallas 311. Life-threatening emergencies still dial 911.

Which internet providers serve 75766?

Common East Texas options include AT&T Fiber, Optimum/Suddenlink, Spectrum, and CCECA Fiber in co-op footprint; availability thins in rural Smith/Cherokee/Henderson/Wood areas. Use each provider’s checker with your full street address.

How do I tell Oncor from CCECA?

Oncor bills list Oncor as TDU with a separate REP name. CCECA bills are from the cooperative only. Outage phones differ: Oncor 888-313-4747 vs CCECA 903-683-2248.