RESIDENTIAL · 78660
Compare residential electricity rates and plans in Austin, TX.
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Prices shown are averages at 1,000 kWh usage; delivery utility (TDU) charges apply separately.
How to choose
Use this list when comparing published offers for your ZIP code.
How it works
Most Austin addresses are on Austin Energy, which does not take part in Texas retail choice. Only addresses on a competitive delivery utility (Oncor, CenterPoint, AEP Texas or TNMP) can pick a retail provider.
WattKarma compares published offers where choice is open. Business electricity is available separately.
Travis County
Most of Austin is on Austin Energy, the city-owned utility, so most residents cannot shop for power. The exceptions are Oncor-served pockets on the north and northwest edges, which is where WattKarma plans apply.
Your utility
Austin Energy is owned by the City of Austin and has not opted in to Texas retail choice. If Austin Energy is on your bill, you cannot pick a Retail Electric Provider, and Power to Choose offers do not apply. Several north and northwest ZIPs on this page (for example 78717, 78726 to 78729) mix Austin Energy with Oncor or Pedernales Electric Cooperative addresses. Only the Oncor addresses can shop.
Check your bill
Check the utility name on a recent bill. Only addresses on a competitive utility (Oncor, CenterPoint, AEP Texas or TNMP) can shop in Austin.
At home
Most Austin homes are on Austin Energy and cannot shop for electricity. The useful steps are starting service with Austin Energy on time and checking whether your address is one of the exceptions served by a competitive utility.
Neighborhoods and areas we often see on bills
Outages
Call Austin Energy at 512-322-9100 or report online.
Guides
If your address is on Austin Energy, there are no retail plans to compare. If your bill shows Oncor, CenterPoint, AEP Texas or TNMP, you can compare plans for your ZIP using the Electricity Facts Label.
Related guides
Move-in
Water
City of Austin Utilities, Austin Water (water / wastewater; often billed with Austin Energy / solid waste). Phone 512-494-9400. City of Austin Utilities Customer Care: 512-494-9400 (toll-free 888-340-6465). Starts/transfers electric (Austin Energy), water, wastewater, and solid waste together for many city parcels via coautilities.com. Austin Water emergency 512-972-1000. Confirm Austin Energy vs Oncor/PEC before assuming municipal electric is on the same bill. Start water service.
Trash
City of Austin, Austin Resource Recovery (solid waste / recycling; often on City Utilities bill). Phone 512-494-9400. Residential trash/recycling typically on City of Austin Utilities bill. Call 311 / 512-974-2000 or Customer Care 512-494-9400. Multifamily/commercial may use private haulers.
Gas
Texas Gas Service serves most Austin addresses with piped natural gas. Start or transfer service at 800-700-2443. Gas is not part of Texas electricity choice, so there is no gas plan to shop. If you smell gas, leave the building first, then call 911 and Texas Gas Service at 800-959-5325 from outside.
Internet
AT&T Fiber / AT&T Internet, Google Fiber (where built), Spectrum, Astound Broadband / Grande (where available), Verizon 5G Home / Fios (where available). These providers show up across many Austin ZIPs, but service still varies by street. Check the FCC National Broadband Map (broadbandmap.fcc.gov) or the provider's address lookup before you order.
Checklist
Business
Businesses on Austin Energy are in the same position as homes: no retail choice at those meters. An Austin business with locations elsewhere in Texas on competitive wires can still quote those sites, and any Austin location on competitive lines can shop.
Emergencies
ZIP
Each link opens that ZIP's WattKarma rate guide with live plan prices.
FAQs
Quick answers about residential electricity in competitive markets.
Austin Energy is owned by the City of Austin and has not opted in to Texas retail choice. If Austin Energy is on your bill, you cannot pick a Retail Electric Provider, and Power to Choose offers do not apply. Several north and northwest ZIPs on this page (for example 78717, 78726 to 78729) mix Austin Energy with Oncor or Pedernales Electric Cooperative addresses. Only the Oncor addresses can shop.
Call Austin Energy at 512-322-9100, or report it at outagemap.austinenergy.com. Your electricity provider does not repair lines. Stay away from downed wires and call 911.
City of Austin Utilities, Austin Water (water / wastewater; often billed with Austin Energy / solid waste): call 512-494-9400 or apply online at coautilities.com. Water emergencies: 512-972-1000.
City of Austin, Austin Resource Recovery (solid waste / recycling; often on City Utilities bill). Call 512-494-9400.
Texas Gas Service serves most Austin addresses with piped natural gas. Start or transfer service at 800-700-2443. Gas is not part of Texas electricity choice, so there is no gas plan to shop. If you smell gas, leave the building first, then call 911 and Texas Gas Service at 800-959-5325 from outside.
Businesses on Austin Energy are in the same position as homes: no retail choice at those meters. An Austin business with locations elsewhere in Texas on competitive wires can still quote those sites, and any Austin location on competitive lines can shop. Start at the business electricity page.
WattKarma has ZIP pages for 78701, 78717, 78718, 78719, 78725, 78726, 78727, 78728, 78729, 78750, 78752, 78753 and more in Austin. Each ZIP page has address-level utility details.