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GAINESVILLE · TX

Find your good energy in 76240: compare electricity plans

Compare live electricity plans and city service contacts for homes and businesses in Gainesville.

UTILITIES · 76240

Electricity & city services

02 / UTILITIES

Delivery utility, city services, and retail electricity plans for this ZIP.

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ELECTRICITY · 76240

Compare electricity plans

Oncor delivers power and handles outages (North load zone). Compare retail plans for homes and businesses in this ZIP.

Compare electricity plans ↗Oncor · North

CONTACTS · 76240

Outage & emergency contacts

03 / CONTACTS

EMERGENCY

Police · Fire · EMS

911

For immediate emergencies only.

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Understand your plan before you switch

Short guides from the WattKarma blog on reading an offer and knowing what your bill will actually say.

NEARBY ZIP CODES

Electricity rates in nearby ZIP codes

CHECKLISTS · 76240

Checklists by situation

04 / CHECKLISTS

Already living here

Contacts and plans worth keeping handy for this ZIP.

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FAQ · 76240

Common questions

Who is my electric utility in ZIP 76240?

Oncor Electric Delivery (ONCOR) is the utility that delivers electricity and restores outages in 76240 (Gainesville). You choose a Retail Electric Provider (REP) for your plan and bill. The rate table at the top of this page shows today's lowest 76240 plans at 500, 1,000 and 2,000 kWh, and you can switch through WattKarma (PUCT broker #BR220202) at no cost.

Who do I call when the power goes out?

Call Oncor at 888-313-4747 (24/7), text OUT to 66267 if enrolled in MyOncor Alerts, or use Oncor’s online outage tools. Your REP does not restore wires or poles. For a downed power line, stay far away and call 911 and Oncor.

How do I start water service when I move into 76240?

Contact City of Gainesville — Customer Service / Utilities at 940-668-4500 or use the published start/portal links. Gainesville Customer Service / Utilities 940-668-4500 at 200 S Rusk St. New residential water requires in-person application with lease/closing docs; initiation fee and deposit apply; one day’s notice for connection. Water/wastewater field issues 940-668-4540.

How does trash and recycling work in Gainesville?

Gainesville residential sanitation is typically coordinated through Customer Service 940-668-4500 with water.

Who provides natural gas, and what if I smell gas?

Atmos Energy Mid-Tex typically distributes natural gas where piped service exists near Gainesville / 76240. Start service via Atmos Account Center or 888-286-6700. If you suspect a leak: leave immediately, avoid sparks, then call 911 and Atmos 866-322-8667 from a safe place.

Is electricity regulated or competitive here?

Delivery (wires, outages, delivery charges) is regulated through Oncor as TDU. Energy supply is competitive—you choose among licensed REPs. Always compare the Electricity Facts Label at your expected kWh usage.

Does Gainesville use Dallas 311 or Fort Worth 311?

Most 762xx cities use their own utility billing lines (Denton, Keller, Gainesville, Decatur, Justin, etc.)—not Dallas 311. Fort Worth parcels inside mixed ZIPs use Fort Worth Water 817-392-4477 and 311 817-392-1234. Life-threatening emergencies still dial 911.

Which internet providers serve 76240?

Use each provider’s checker with your full street address.

What should I do before digging in the yard?

Call 811 (Texas 811) before any digging or landscaping that disturbs soil so underground electric, gas, water, and telecom lines can be marked. Hitting a line can be dangerous and costly.