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WICHITA FALLS · TX

Find your good energy in 76309: compare electricity plans

Compare live electricity plans and city service contacts for homes and businesses in Wichita Falls.

UTILITIES · 76309

Electricity & city services

02 / UTILITIES

Delivery utility, city services, and retail electricity plans for this ZIP.

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ELECTRICITY · 76309

Compare electricity plans

Oncor delivers power and handles outages (West load zone). Compare retail plans for homes and businesses in this ZIP.

Compare electricity plans ↗Oncor · West

CONTACTS · 76309

Outage & emergency contacts

03 / CONTACTS

EMERGENCY

Police · Fire · EMS

911

For immediate emergencies only.

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Understand your plan before you switch

Short guides from the WattKarma blog on reading an offer and knowing what your bill will actually say.

NEARBY ZIP CODES

Electricity rates in nearby ZIP codes

CHECKLISTS · 76309

Checklists by situation

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Already living here

Contacts and plans worth keeping handy for this ZIP.

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FAQ · 76309

Common questions

Who is my electric utility in ZIP 76309?

Oncor Electric Delivery (ONCOR) is the utility that delivers electricity and restores outages in 76309 (Wichita Falls). You choose a Retail Electric Provider (REP) for your plan and bill. The rate table at the top of this page shows today's lowest 76309 plans at 500, 1,000 and 2,000 kWh, and you can switch through WattKarma (PUCT broker #BR220202) at no cost.

Who do I call when the power goes out?

Call Oncor at 888-313-4747 (24/7), text OUT to 66267 if enrolled in MyOncor Alerts, or use Oncor’s online outage tools. Your REP does not restore wires or poles. For a downed power line, stay far away and call 911 and Oncor.

How do I start water service when I move into 76309?

Contact City of Wichita Falls — Utility Billing and Collections (water/sewer/refuse) at 940-761-7414 or use the published start/portal links. Wichita Falls Utility Billing 940-761-7414 (Mon–Fri 8 a.m.–5 p.m. America/Chicago) at 1300 7th St (6th Street entrance). Handles new service, water/sewer/refuse billing, turn on/off. Automated payments 877-281-0607. Water Distribution emergencies / leaks / low pressure: 940-761-4333 (24/7).

How does trash and recycling work in Wichita Falls?

Residential trash is billed with city utilities via Utility Billing 940-761-7414. Pickup schedule depends on north vs south of Kell Freeway; call 940-761-7977 if unsure of pickup day. Multifamily may use private haulers.

Who provides natural gas, and what if I smell gas?

Atmos Energy typically distributes natural gas where piped service exists near Wichita Falls / 76309. Start service via Atmos Account Center or 888-286-6700. If you suspect a leak: leave immediately, avoid sparks, then call 911 and Atmos 866-322-8667 from a safe place.

Is electricity regulated or competitive here?

Delivery (wires, outages, delivery charges) is regulated through Oncor as TDU. Energy supply is competitive—you choose among licensed REPs. Always compare the Electricity Facts Label at your expected kWh usage.

Does Wichita Falls use Dallas 311 or Fort Worth 311?

Wichita Falls and most 763xx towns use their own utility billing lines—not Dallas 311 or Fort Worth 311. Wichita Falls Utility Billing 940-761-7414; Water Distribution emergencies 940-761-4333. Life-threatening emergencies still dial 911.

Which internet providers serve 76309?

Common North Texas options include AT&T, Spectrum, and Frontier; availability varies widely across Wichita Falls, Vernon, and rural Clay/Archer/Young/Knox towns. Use each provider’s checker with your full street address.

What should I do before digging in the yard?

Call 811 (Texas 811) before any digging or landscaping that disturbs soil so underground electric, gas, water, and telecom lines can be marked. Hitting a line can be dangerous and costly.