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WEST · TX

Find your good energy in 76691: compare electricity plans

Compare live electricity plans and city service contacts for homes and businesses in West.

UTILITIES · 76691

Electricity & city services

02 / UTILITIES

Delivery utility, city services, and retail electricity plans for this ZIP.

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ELECTRICITY · 76691

Compare electricity plans

Oncor delivers power and handles outages (North load zone). Compare retail plans for homes and businesses in this ZIP.

Compare electricity plans ↗Oncor · North

CONTACTS · 76691

Outage & emergency contacts

03 / CONTACTS

EMERGENCY

Police · Fire · EMS

911

For immediate emergencies only.

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Understand your plan before you switch

Short guides from the WattKarma blog on reading an offer and knowing what your bill will actually say.

NEARBY ZIP CODES

Electricity rates in nearby ZIP codes

CHECKLISTS · 76691

Checklists by situation

04 / CHECKLISTS

Already living here

Contacts and plans worth keeping handy for this ZIP.

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FAQ · 76691

Common questions

Who is my electric utility in ZIP 76691?

Oncor Electric Delivery (ONCOR) OR HILCO Electric Cooperative is the utility that delivers electricity and restores outages in 76691 (West). You choose a Retail Electric Provider (REP) for your plan and bill. The rate table at the top of this page shows today's lowest 76691 plans at 500, 1,000 and 2,000 kWh, and you can switch through WattKarma (PUCT broker #BR220202) at no cost.

Who do I call when the power goes out?

Oncor 888-313-4747; HILCO 254-687-2331 or 800-338-6425 (24/7). Match bill. Downed line: 911 + electric provider.

How do I start water service when I move into 76691?

Contact City of West — City Hall / water service at 254-826-5351 or use the published start/portal links. West City Hall water billing questions 254-826-5351 (clerk@cityofwest.com). After-hours water emergencies 254-366-1504. Confirm deposits and start steps with City Hall.

How does trash and recycling work in West?

Confirm trash with West City Hall 254-826-5351.

Who provides natural gas, and what if I smell gas?

Atmos Energy typically distributes natural gas where piped service exists near West / 76691. Start service via Atmos Account Center or 888-286-6700. If you suspect a leak: leave immediately, avoid sparks, then call 911 and Atmos 866-322-8667 from a safe place.

Is electricity regulated or competitive here?

Oncor parcels are competitive. HILCO members generally cannot shop REPs.

Does West use Waco MyWaco / Austin 311 / Dallas 311?

Hewitt, Hillsboro, Mexia, McGregor, Lorena, Clifton, Marlin, Whitney, Mart, Groesbeck, Riesel, West, Valley Mills, Italy, and most 766xx towns use their own utility billing lines—not Austin 311 or Dallas 311. City of Waco MyWaco Central (254-299-2489) applies only if your address is City of Waco–served (usually 767xx). Life-threatening emergencies still dial 911.

Which internet providers serve 76691?

Common options include AT&T, Spectrum, and Frontier; availability varies across Waco suburbs (Hewitt/Lorena/McGregor), Hill County, Bosque, Falls, Navarro, and Limestone towns. Use each provider’s checker with your full street address.

How do I tell Oncor from HOTEC, HILCO, or Navarro County EC?

Look at your electric bill logo/payee and ESI ID. Oncor delivery bills show Oncor with a separate REP. Co-op bills come from HOTEC, HILCO, or Navarro County EC without REP shopping.