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AUSTIN · TX

Find your good energy in 78717: compare electricity plans

Compare live plans from local providers, plus water, trash and gas contacts for Austin, Brushy Creek.

UTILITIES · 78717

Electricity & city services

02 / UTILITIES

Delivery utility, city services, and retail electricity plans for this ZIP.

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ELECTRICITY · 78717

Compare electricity plans

Oncor delivers power and handles outages (NW Austin / Avery Ranch multi-provider load zone). Compare retail plans for homes and businesses in this ZIP.

Compare electricity plans ↗Oncor · NW Austin / Avery Ranch multi-provider

CONTACTS · 78717

Outage & emergency contacts

03 / CONTACTS

EMERGENCY

Police · Fire · EMS

911

For immediate emergencies only.

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Understand your plan before you switch

Short guides from the WattKarma blog on reading an offer and knowing what your bill will actually say.

NEARBY ZIP CODES

Electricity rates in nearby ZIP codes

CHECKLISTS · 78717

Checklists by situation

04 / CHECKLISTS

Already living here

Contacts and plans worth keeping handy for Austin and Brushy Creek.

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FAQ · 78717

Common questions

Who is my electric utility in ZIP 78717?

Austin Energy OR Oncor OR Pedernales Electric Cooperative is the utility that delivers electricity and restores outages in 78717 (Austin). You choose a Retail Electric Provider (REP) for your plan and bill. The rate table at the top of this page shows today's lowest 78717 plans at 500, 1,000 and 2,000 kWh, and you can switch through WattKarma (PUCT broker #BR220202) at no cost.

Who do I call when the power goes out?

Match the provider on your bill: Austin Energy 512-322-9100, Oncor 888-313-4747, PEC 888-883-3379, or GUS 512-930-3640. Downed line: 911 + that provider.

How do I start water service when I move into 78717?

Provider varies by street (City of Austin Utilities 512-494-9400, Round Rock 512-218-5460, or a MUD). Do not assume one city serves every address.

Who handles trash pickup in 78717?

City of Austin ARR, Round Rock, MUD, or private hauler depending on address. Confirm with landlord or utility bill. Multifamily often private.

Who provides natural gas, and what if I smell gas?

Texas Gas Service is the typical LDC for many Austin-area / Luling addresses. Start 800-700-2443. Suspected leak: leave immediately, then call 911 and TGS 800-959-5325. Natural gas is not retail-choice like electricity.

Is electricity regulated or competitive here?

Only Oncor parcels are competitive. Austin Energy, PEC, and Georgetown Utility Systems customers generally cannot shop REPs.

Does Austin use Houston or Dallas 311?

No—Austin has its own 311 (512-974-2000) for many city services. City utility starts often go through Customer Care 512-494-9400 / coautilities.com. Electric outages for Austin Energy go to 512-322-9100, not 311. Life-threatening emergencies still dial 911.

Which internet providers serve 78717?

Common Austin-metro options include AT&T Fiber, Google Fiber (where built), Spectrum, Astound/Grande, and fixed wireless/5G home internet. Availability varies by building—use each provider’s checker with your full street address. Listing is not a guarantee.

How do I tell Austin Energy / co-op from Oncor competitive wires?

Look at your electric bill logo/payee. Austin Energy and city munis (Georgetown, Luling) bill as the utility (no REP). PEC/Bluebonnet bills are from the cooperative. Oncor delivery shows a separate Retail Electric Provider. Match outage numbers to your bill.