ELECTRICITY · 78728
Compare electricity plans
Oncor delivers power and handles outages (South load zone). Compare retail plans for homes and businesses in this ZIP.
Compare electricity plans ↗Oncor · SouthAUSTIN · TX
Find your good energy in 78728: compare electricity plans
Compare live plans from local providers, plus water, trash and gas contacts for Wells Branch.
Electricity Rates in 78728
Compare retail electricity plans for 78728. Oncor delivers the power.
Featured Plans:
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Rates updated . Prices come live from the WattKarma plan feed and include TDU delivery charges at each usage level; your bill depends on your usage. Showing last cached data when available.
UTILITIES · 78728
Electricity & city services
Delivery utility, city services, and retail electricity plans for this ZIP.
Water & sewer
We couldn't confirm a single water provider for every address in this ZIP. Check with your city, WSC, or property manager.
Start water service ↗Trash & city services
We couldn't confirm trash service for every address in this ZIP. Check with your city or property manager.
Trash & city resources ↗Natural gas & internet
Gas: Texas Gas Service (ONE Gas) — start 800-700-2443. Leak line 800-959-5325. Internet: AT&T Fiber, Google Fiber (where built), Spectrum.
Start gas service ↗CONTACTS · 78728
Outage & emergency contacts
POWER OUTAGE
Austin Energy OR Oncor Electric Delivery
512-322-9100Outage Tracker ↗GAS LEAK
Texas Gas Service (ONE Gas) — natural gas distribution
800-959-5325More information ↗Leave first, then call 911 and this line from a safe place.
EMERGENCY
Police · Fire · EMS
911For immediate emergencies only.
READ NEXT
Understand your plan before you switch
Short guides from the WattKarma blog on reading an offer and knowing what your bill will actually say.
- What is an Electricity Facts Label?What each section of the EFL means, and why it matters before you sign a Texas plan.
- Why rates jump at 500, 1,000 and 2,000 kWhEvery Texas offer lists three prices. Here is why the middle number is not the price you pay.
- How to read your electric billUsage, charges, and fees explained line by line so there are no surprises.
- Provider vs. utility companyWho sells your electricity and who delivers it — and what that means for rates and outages.
NEARBY ZIP CODES
Electricity rates in nearby ZIP codes
CHECKLISTS · 78728
Checklists by situation
Already living here
Contacts and plans worth keeping handy for Wells Branch.
0 of 4 checkedFAQ · 78728
Common questions
Who is my electric utility in ZIP 78728?
Austin Energy OR Oncor Electric Delivery is the utility that delivers electricity and restores outages in 78728 (Austin). You choose a Retail Electric Provider (REP) for your plan and bill. The rate table at the top of this page shows today's lowest 78728 plans at 500, 1,000 and 2,000 kWh, and you can switch through WattKarma (PUCT broker #BR220202) at no cost.
Who do I call when the power goes out?
Match the provider on your bill: Austin Energy 512-322-9100, Oncor 888-313-4747, PEC 888-883-3379, or GUS 512-930-3640. Downed line: 911 + that provider.
How do I start water service when I move into 78728?
Provider varies by street (City of Austin Utilities 512-494-9400, Round Rock 512-218-5460, or a MUD). Do not assume one city serves every address.
Who handles trash pickup in 78728?
City of Austin ARR, Round Rock, MUD, or private hauler depending on address. Confirm with landlord or utility bill. Multifamily often private.
Who provides natural gas, and what if I smell gas?
Texas Gas Service is the typical LDC for many Austin-area / Luling addresses. Start 800-700-2443. Suspected leak: leave immediately, then call 911 and TGS 800-959-5325. Natural gas is not retail-choice like electricity.
Is electricity regulated or competitive here?
Only Oncor parcels are competitive. Austin Energy, PEC, and Georgetown Utility Systems customers generally cannot shop REPs.
Does Austin use Houston or Dallas 311?
No—Austin has its own 311 (512-974-2000) for many city services. City utility starts often go through Customer Care 512-494-9400 / coautilities.com. Electric outages for Austin Energy go to 512-322-9100, not 311. Life-threatening emergencies still dial 911.
Which internet providers serve 78728?
Common Austin-metro options include AT&T Fiber, Google Fiber (where built), Spectrum, Astound/Grande, and fixed wireless/5G home internet. Availability varies by building—use each provider’s checker with your full street address. Listing is not a guarantee.
How do I tell Austin Energy / co-op from Oncor competitive wires?
Look at your electric bill logo/payee. Austin Energy and city munis (Georgetown, Luling) bill as the utility (no REP). PEC/Bluebonnet bills are from the cooperative. Oncor delivery shows a separate Retail Electric Provider. Match outage numbers to your bill.
