AUSTIN · TX
Compare live electricity plans and city service contacts for homes and businesses in Austin.
Compare retail electricity plans for 78718. AEP North delivers the power.
Featured Plans:
No plans returned for this ZIP right now.
Rates updated . Prices come live from the WattKarma plan feed and include TDU delivery charges at each usage level; your bill depends on your usage.
UTILITIES · 78718
Delivery utility, city services, and retail electricity plans for this ZIP.
ELECTRICITY · 78718
AEP North delivers power and handles outages (Austin Energy service area map load zone). Compare retail plans for homes and businesses in this ZIP.
Compare electricity plans ↗AEP North · Austin Energy service area mapCity of Austin. Carts, missed pickup, and city requests via 512-494-9400.
Trash & city resources ↗Gas: Texas Gas Service (ONE Gas) — start 800-700-2443. Leak line 800-959-5325. Internet: AT&T Fiber, Google Fiber (where built), Spectrum.
Start gas service ↗CONTACTS · 78718
POWER OUTAGE
CITY / WATER / TRASH
GAS LEAK
Leave first, then call 911 and this line from a safe place.
EMERGENCY
For immediate emergencies only.
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Short guides from the WattKarma blog on reading an offer and knowing what your bill will actually say.
NEARBY ZIP CODES
CHECKLISTS · 78718
Contacts and plans worth keeping handy for this ZIP.
0 of 4 checkedFAQ · 78718
Austin Energy municipal (not Oncor retail-choice wires for Austin Energy customers) is the utility that delivers electricity and restores outages in 78718 (Austin). You choose a Retail Electric Provider (REP) for your plan and bill. The rate table at the top of this page shows today's lowest 78718 plans at 500, 1,000 and 2,000 kWh, and you can switch through WattKarma (PUCT broker #BR220202) at no cost.
Call Austin Energy at 512-322-9100, text OUT to 287846, or use austinenergy.com outage tools. Downed line: 911 + Austin Energy. If your bill shows Oncor/PEC/Bluebonnet, use that provider’s number instead.
City of Austin — Austin Resource Recovery (solid waste / recycling; often on City Utilities bill). Phone: 512-494-9400 or 311. Residential trash/recycling typically on City of Austin Utilities bill. Call 311 / 512-974-2000 or Customer Care 512-494-9400. Multifamily/commercial may use private haulers.
Texas Gas Service is the typical LDC for many Austin-area / Luling addresses. Start 800-700-2443. Suspected leak: leave immediately, then call 911 and TGS 800-959-5325. Natural gas is not retail-choice like electricity.
Austin Energy municipal customers are generally non-competitive (no Power to Choose REP shopping).
No—Austin has its own 311 (512-974-2000) for many city services. City utility starts often go through Customer Care 512-494-9400 / coautilities.com. Electric outages for Austin Energy go to 512-322-9100, not 311. Life-threatening emergencies still dial 911.
Common Austin-metro options include AT&T Fiber, Google Fiber (where built), Spectrum, Astound/Grande, and fixed wireless/5G home internet. Availability varies by building—use each provider’s checker with your full street address. Listing is not a guarantee.
Look at your electric bill logo/payee. Austin Energy and city munis (Georgetown, Luling) bill as the utility (no REP). PEC/Bluebonnet bills are from the cooperative. Oncor delivery shows a separate Retail Electric Provider. Match outage numbers to your bill.
